Doesn't Work With JomSocial

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8 years 8 months ago #155 by Dom2012
Doesn't Work With JomSocial was created by Dom2012
Hi,

I installed this plugin and it seemed to work great. But then I tried to 'friend' someone in JomSocial.

Friending someone results in a popup appearing. This worked fine. But the popup was empty. No content.

I tried the same thing with other JomSocial features that used popups, like adding videos, photos, messaging people -- none of them worked.

I turned Custom Member Homepage off and everything started working fine again. I tuend it back on and everything stopped working again. Clearly CMH is the problem.

It would be great if it worked with JomSocial. Any chance of this being fixed?

Many thanks,
Dominic

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8 years 8 months ago #156 by joomladds
Replied by joomladds on topic Doesn't Work With JomSocial
The first hurdle to over come in any issue is knowing it exists. Thank you for bringing this to our attention.
We will indeed test with JomSocial to see if we can recreate your issue.

I am curious if you had Joomla error reporting turned on, and if you saw any errors being reported. If not, is it possible for you to do that and post any errors that you see?

We will post back when we have an answer for you.

I'd love to change the world... but they won't give me the source code!

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8 years 8 months ago - 8 years 8 months ago #157 by joomladds
Replied by joomladds on topic Doesn't Work With JomSocial
So far, our tests have proven successful. I was able to add a friend & upload photos with out issue.
Can you please submit your Joomla and JomSocial versions.

We are running Joomla 2.5.6 & JomSocial 2.6.2 on our testing server.

I'd love to change the world... but they won't give me the source code!
Last edit: 8 years 8 months ago by joomladds.

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8 years 8 months ago #158 by Dom2012
Replied by Dom2012 on topic Doesn't Work With JomSocial
Hi,

Thanks for replying so quickly. :)

I turned on debugging and checked. I ran a few tests by trying to add friends, add photos and send messages in JomSocial.

No error messages appeared.

I don't mind giving you admin log in details for the time being if it helps.

I'll just need a email address or PM window to submit them.

Thanks,
Dom

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8 years 8 months ago #159 by joomladds
Replied by joomladds on topic Doesn't Work With JomSocial
For this issue, please submit a ticket with our help desk (include your admin credentials). If you prefer, create a temporary account for us, with minimum access of Administrator.

This will indeed help to expedite our troubleshooting.

I'd love to change the world... but they won't give me the source code!

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8 years 8 months ago #160 by Dom2012
Replied by Dom2012 on topic Doesn't Work With JomSocial
I also have Joomla 2.5.6 and JomSocial 2.6.2.

I tried submitting admin details as a ticket but I see that your ticketing system is for paid subscriptions for only two of your components and not this one.

Do I just fudge the details? Is that what you want me to do?

Thanks,
Dom

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